Stride Operations

Skip the shuffle of calls, texts, and sticky notes. Open Stride Operations, set your day, and let the system do the heavy lifting. Start by defining your services, average durations, buffers, and travel time. Import clients or add them as they book. Customize your online booking form with pricing, add-ons, service areas, and availability windows; then embed it on your site or share a link on social. Set rules for deposits, cancellation windows, and confirmation timing. Assign default cleaners per neighborhood, block out blackout dates, and create recurring schedules (weekly, biweekly, monthly) so repeat clients land on the right route automatically.

When new jobs come in, Stride screens addresses, matches requests to open slots, and suggests the best crew based on skills, preferences, and proximity. Approve with one click. The client instantly gets a branded confirmation with arrival window and prep notes; your team receives a detailed work order with checklists, notes, and photos. Turn on reminder sequences via SMS and email so clients get nudge messages at the right times. If a cleaner calls in sick, drag and drop the job to a different tech and Stride alerts everyone—no phone tree. Use the route map to tighten travel between stops and balance loads across teams or locations. Add special instructions, lock codes, and supplies to each job so crews arrive prepared. more